ordering process

Ordering information for Signature, Eco, Bar/Bat Mitzvah and Plantable Invitation collections. See our DIY Invitation section to purchase DIY products online!


Step 1: Choosing a Design

Need help choosing a design or just want to see the invitations up close?

If you live close to the Burlington, Ontario we recommend booking an appointment. It's a great way to get a feel for the invitations, ask questions and discuss your options. It is also the best option if you would like custom or customized invitations as you will be able to see your many choices in person. If you are out of town we can also work by phone or e-mail to personalize a design for you.

 

Step 2: Order

Ready to order?

After we receive the deposit, we will email you instructions about the wording, and confirm the details of your order. An itemized invoice and detailed timeline, including mailing date will be sent to you once the details have been confirmed. 

If you are don't have all of your details, but know you want to work with us you can still reserve your time with one of the online order forms. Generally our timelines are 4-8 weeks (less for plantables - see plantable invite FAQ). MDC Designs works on a first-come-first-serve basis with the earliest orders having the shortest timeline. Your reservation ensures your order has priority. Your invitation design can then be finalized a week before your start date.

 

Step 3: Production & Shipping

Once your payment is received (order payment or reservation deposit) an invoice will be sent out to you detailing the timeline of your project. You will then receive proofs from MDC Designs. Production will only begin after these proofs have been approved by the client. Any changes after approval will be at the cost of the client. A finish date will be set out in the invoice for invitations from the Signature, Bar & Bat Mitzvah and Eco collections. In keeping with this date, we will notify you when the invitations have been shipped or arrange a pickup date with you.

The finish date for plantable invitations is determined by the date of your final proof approval. Please see Plantable Invitations FAQ for more information.

 Please note: if you are late giving necessary elements to MDC Designs (maps, guest lists, wording etc.), your timeline may be extended accordingly.